Customer Contact Information
Our office hours are listed below.
Internet Junction Corp. observes the following holidays:
| IJC HOLIDAYS OBSERVED |
 |
New Year's Day |
Memorial Day |
4th of July |
Labor Day |
Veterans Day |
Thanksgiving Day |
Christmas Day |
| Customer Support |
Closed |
Closed |
Closed |
Closed |
Closed |
Closed |
Closed |
| Technical Support |
Closed |
Closed |
Closed |
Closed |
Closed |
Closed |
Closed |
| Sales Department |
Closed |
Closed |
Closed |
Closed |
Closed |
Closed |
Closed |
| *NOC |
Open |
Open |
Open |
Open |
Open |
Open |
Open |
| *The Network Operations Center is available 24X7 for network and system monitoring only. |
| DEPARTMENT OFFICE HOURS
|
| Sales Dept. |
Mon-Fri 9am-3pm
Sat, Sun, Closed |
| Billing Dept. |
Mon-Fri, 9am-3pm |
| Technical Support Dept. |
Mon-Fri 9am-3pm
Sat, Sun, Closed |
| Network Operations Dept. (NOC) |
24 X 7 (always open) |
| Mail / News Server Information
|
| MAIL Incoming Server (POP3) |
POP3.ij.net |
| MAIL Outgoing Server (SMTP) |
smtp.ij.net |
| NEWS Server (NNTP) |
news.ij.net |
If you would like to personalize your e-mail address or change any of your passwords or account name, contact our Technical Support Team between 9AM - 3PM EST, Monday - Friday.
See the table below to route your e-mail through the proper channel.
| E-MAIL |
FOR QUESTIONS REGARDING: |
| Webmaster@ij.net |
• Site suggestions
• FTP
• FrontPage issues
• Web design
• Site submission/promotion |
| Support@ij.net |
• Log-In User Name/Password changes
• E-Mail User Name/Password changes
• Change the number your modem dials from
• Connectivity issues
• Clogged e-mail box |
| Sales@ij.net |
• Services and products
• Domain name registration
• Coverage areas
• Add/change services
• Reactivations |
| Invoice@ij.net |
• Invoice account inquiries
• Invoice Cancellations
• Address change
• Change payment type |
| CreditCard@ij.net |
• All credit card account inquiries
• Address change
• Change payment type
• Credit card cancellations |
| Referrals@ij.net |
• Benefits of referring friends & family to Internet Junction |
To send payment or mail via postal mail, our address is below
| Internet Junction CorporationPO Box 371Ozona, FL 34660-0371 |
Our Sales staff would be happy to answer any questions you have about our services and products.
Our office hours are 9AM until 3PM, Monday-Friday. You can reach us by phone by dialing 813-855-7793 / toll free: 1-888-THE-1-ISP (1-888-843-1477).
Or feel free to e-mail the Sales Dept. for more information regarding our services.
The Accounting Department handles all of your questions regarding billing statements.
For credit card accounts, contact CreditCard@ij.net
For invoice accounts, contact invoice@ij.net
Subscriber Referrals Department
To find out more about the benefits of referring friends and family to Internet Junction send email to referrals@ij.net.
|
